Sikkim Package

• Many regions do not have star category hotels. Generally, there isn’t any star categorization in this sector, however the same is demarcated as per prices and put into slabs of 2*/ 3*/ 4* or STD/ DLX/ PRM or equivalent.
• Packages are based on base category rooms, irrespective of the Hotel category opted. Room up-gradation is payable at the hotel directly
• Please be reminded that all special requests like early check-in, smoking, nonsmoking, views, floors, king, twin, adjoining and/or interconnecting rooms are strictly subject to availability upon arrival and cannot be guaranteed prior. Any expenses arising out of this are to be borne by the customer.
• All hotels do not have lift facilities and the guest may have to climb stairs. In case of guests have problems with blood pressure, breathing, knee and heart or if they cannot climb the higher floors, we request you to update this at the time of booking so that we may take appropriate action and try for rooms on the Ground floor. This is again subject to availability and DIFFERENCE IF ANY WILL HAVE TO BE SETTLED DIRECTLY BEFORE CHECK OUT.
• Most of the Hotels in this region do not have a Tea/coffee maker/ mini-fridge/ enhanced toiletry kit (with moisturizer, toothpaste, brush, shaving kit, lufa, bathroom sleepers, bathrobe), etc.
• All toll taxes, parking charges, and driver allowances.All currently applicable hotel taxes except GST as applicable.
• Facilities like a western toilet, a television in the room, a geyser in bathrooms, and intercoms may not be available in Eco camps and similar places.
• For meal plans, the menu will be on a fixed plan/ buffet basis and not on an A-la-Carte basis. MAP and AP Meal plans do not include Evening snacks and cold drinks/liquor, Soups or Desserts. For orders on an A-la-Carte basis, guests are requested to make a direct payment for additional items.
• For early morning check out breakfast may be limited to simple bread and butter/jam with tea/ coffee/ juice. Request for such items will have to be made at the time of booking.
• Consumption and serving of alcohol in hotels/rooms are subject to the hotel’s rules and regulations. Kindly inform guests that same category rooms or identical rooms may not be available as the structure is not designed accordingly.
• In most hotels, Extra Person Sharing the Room, a Child with an Extra Bed, will be provided MATTRESS /ROLLOVERS as per availability and not a Bed.
• In hilly areas, scarcity of water and electricity is a natural phenomenon. To overcome the water crisis certain hotels have a fixed schedule for supplying hot and cold water. We strongly regret the inconvenience and look forward to your cooperation.
• In hills, most of the hotels are located in a way where the view might be of a building in the front, beside or behind it.
• Check-in time at the Hotel will be 1400 Hrs. and Check-out time will be 1000 Hrs. For early check-in / late checkout / extending of stay will be completely subject to the availability as per the situation As imposed by the Government Valid photo ID for all members staying at the hotel is mandatory.

          What to Expect From Vehicles/Transportation?

• Most of the hotels do not have parking places and vehicles cannot be parked in front of the gates for a longer period hence guests should wait at the reception 10 minutes before departure to avoid inconveniences.
• Due to unforeseen situations (force majeure/ traffic jams/traffic halts/ diversions/ bandh/ curfew, Union strike, VVIP movement, etc.), vehicle reporting may get delayed. We will request you to bear with us and as soon as the vehicle arrives you will have to get in asap.
• Due to vehicle-parking difficulty, most of the areas are restricted to entry of vehicles and a specific time is allotted for entries. Kindly follow the time strictly as given to you.
  The vehicle used will not be at disposal and will be exclusively used as per the itinerary only (on point to point basis). It will change sector-wise. As per the Motor Vehicle Act capacity of a Luxury Vehicle (Scorpio / Xylo / Innova) is 06 pax including Adult or Child.
• While opting for Luxury Vehicle please travel light with minimum baggage of one piece per person. However, for comfortable and safe travelling it is advisable to fit a maximum of 04 to 05 adults in a vehicle. In this area, your vehicle and drivers will change for every transfer and sightseeing. These drivers come from remote places and are not educated in tourism etiquette and some of them do not know how to speak and behave. You are requested to be soft and gentle with your drivers.
• As the vehicles and drivers change always, we will request you to be very careful with personal belongings. Once left in the vehicle, there is almost nil or little chance, of getting it back
• Carriers in vehicles are not allowed in this region.
• No AC will be available in vehicles in the Hill region.
• Innova/ Xylo/ Scorpio are similar categories,Swift D’zire/ Etios/ Amaze is a similar categorySafari In National Parks.

          Safari seating arrangement 

• Elephant Safari – Please note Elephant safari is on per seat basis and not individual hiring\
• Jeep Safari -1 jeep accommodates 6 persons and can be hired individually
• For pre-booked Safari with us: the Counter for Safari tickets opens at 5:30 pm and tickets are issued only for the next day. We cannot pre-purchase
  safari tickets. Tickets are issued as per Forest Department rules Safari is managed by our representative in the region who would provide details in the evening at about 7:30 – 8:00 pm and provide all required information.
• We request you not to re-book the safari (if we have already confirmed it in our voucher) in the hotel/ resort of your stay.
• No refunds will be entertained for such bookings.
• Uncia Trails cannot guarantee Elephant Safari as it is subject to availability and permits by the Forest Department. Optional Jeep Safari will be provided if Elephant Safari tickets are not available.
• Uncia Trails will not be responsible for the cancellation of the safari as it is entirely managed by the Forest. Department and many times tickets are not allotted for tourists due to VIP / Government movement or for anti-poaching / census drives

We will cover Nathula Pass on Day 2 but at an Extra cost. Extra Charges for Nathula Pass: Rs3,000 per vehicle.

• COVID Negative certificate or COVID Rapid test report is mandatory.
• Wearing gloves, masks, and carrying sanitiser are mandatory otherwise there wouldn’t be an allowance to commend the trip/trek.
• Members travelling should practice social distancing.
• There shouldn’t be any travel records in the past 30 days.
• If the trek/trip gets cancelled due to any pandemic or government order, there would be no refund instead the plan will get postponed.
• If found with any of the COVID 19’s symptoms, the person will be immediately quarantined. In this case, as well, there wouldn’t be any refund.
• Everyone travelling should have the ‘Arogya Setu App’ installed on their phones.

In case of unforeseen weather conditions or government restrictions, the activity may be cancelled and in such cases, you can reschedule your booking. However, no refund will be provided.

30 days or more: 90% of the total Package Cost is refundable
21-30 days: 75% of the total Package Cost is refundable
11-20 days: 50% of the total Package Cost is refundable
Less than 10 days: No refund